Our GPS Head Unit has 1 Year Factory Warranty.
The valid period of replacement is 14 days form the date of receiving the item. All the replacement or refund will continue only after we confirm your issue, so if the radio has any issue, please fee free to contact us.
For defective item ( not working), we support the replacement and full refund, replacement only for the same item, full refund only when we receive your return unit.
We are not provide FREE warranty when our unit on the situation misused, improper installation and man-made fault, warranty label removed or damaged, disassemble or repaired by unauthorized person.
If the buyer want to change the unit within 1 month, we only will pay the shipping cost from China to the buyer’s address.
If the buyer want to change the unit after 1 month, buyer are responsible for the return shipping cost and resend shipping cost.
Please check it carefully before sending back, keep our unit in original and new condition, make sure you send back all the cable, and if our unit not defective as you described, we will not responsible for the resend shipping cost.
Please install our GPS head unit with the help of professional technician, and ask them to check and install carefully when installation.